Accessibility Statement

1. Our Commitment to Accessibility

CS Essential is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of their abilities or disabilities.

We believe that accessibility is not just a legal requirement but a fundamental aspect of providing excellent customer service and creating an inclusive digital environment for all our users.

2. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our accessibility efforts include:

• Following WCAG 2.1 Level AA guidelines
• Ensuring compatibility with assistive technologies
• Regular accessibility audits and testing
• Continuous improvement based on user feedback
• Training our team on accessibility best practices

3. Accessibility Features

3.1 Visual Accessibility

3.2 Auditory Accessibility

3.3 Motor Accessibility

3.4 Cognitive Accessibility

4. Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Screen Magnifiers: ZoomText, Windows Magnifier
• Voice Recognition Software: Dragon NaturallySpeaking
• Switch Navigation: Switch access devices
• Braille Displays: Refreshable braille devices

5. Known Limitations

While we strive to ensure our website is fully accessible, we acknowledge that some areas may have limitations. We are actively working to address these issues:

• Some older PDF documents may not be fully accessible
• Third-party content may not meet our accessibility standards
• Some interactive elements may require additional testing
• Mobile app accessibility is being continuously improved

We are committed to addressing these limitations and improving accessibility across all our digital platforms.

6. Testing and Evaluation

We regularly test our website for accessibility using:

• Automated accessibility testing tools
• Manual testing with assistive technologies
• User testing with people with disabilities
• Expert accessibility audits
• Regular compliance reviews

7. Feedback and Support

We welcome feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days and will work with you to address any issues.

8. Alternative Formats

If you need information from our website in an alternative format, such as:

• Large print
• Braille
• Audio format
• Electronic format
• Plain language

Please contact us, and we will work with you to provide the information in your preferred format.

9. Training and Awareness

We provide regular training to our team members on accessibility best practices, including:

• WCAG guidelines and requirements
• Assistive technology awareness
• Inclusive design principles
• Accessibility testing methods
• User experience for people with disabilities

10. Continuous Improvement

We are committed to continuously improving the accessibility of our website. Our ongoing efforts include:

• Regular accessibility audits and assessments
• User feedback integration
• Technology updates and improvements
• Staff training and development
• Industry best practice adoption

11. Compliance Status

Current Status: We are actively working to achieve WCAG 2.1 Level AA compliance across our website.

Last Assessment: January 15, 2025

Next Review: We conduct accessibility reviews quarterly and update this statement accordingly.

12. Additional Resources

For more information about web accessibility, please visit:

• Web Accessibility Initiative (WAI)
• WCAG 2.1 Quick Reference
• Americans with Disabilities Act (ADA)
• Section 508 Information