Customer Success Essential Conference 2025
Africa's premier Customer Success & Experience conference empowering the strategic value of customer-facing teams across the continent.
- 7+ expert speakers from leading African companies
- Hands-on workshops and practical case studies
- Networking with 250+ CX professionals
- Free virtual and in-person attendance
- Strategic conversations and actionable insights
Quick Registration
Secure your spot now - limited in-person seats available.
Community Gallery
See our community in action through our pre-conference meetups and networking events.
In July, we held our first closed-door meeting. The customer hang-out brought together 50+ top professionals out of 80+ registered. The event was buzzing with strategic conversations, powerful networking, and actionable insights — setting the stage for even bigger engagements ahead.
Upcoming Events
Join our growing community of customer-facing professionals. Register for upcoming events and workshops.
Monthly CS Community Meetup
Join our monthly community meetup for customer-facing professionals. Network, share insights, and learn from peers.
- Networking opportunities
- Peer learning
- Industry insights
CX Leadership Workshop
Advanced workshop for CX leaders focusing on strategic thinking, team management, and business impact.
- Leadership skills
- Strategic planning
- Team management
Customer Success Fundamentals
Perfect for those new to customer success. Learn the fundamentals and best practices from industry experts.
- CS fundamentals
- Best practices
- Expert guidance
Networking & Strategy Session
Strategic networking session focused on building meaningful connections and sharing actionable strategies.
- Strategic networking
- Actionable insights
- Professional growth